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Make A
Complaint

We take complaints seriously. Tell us what went wrong and we'll look into it properly.

Your complaint

Tell Us What Happened

Give us as much detail as you can, including your receipt or job number if you have one, so we can find your record quickly.

Name

First Last

Contact Number

Include multiple if you line, separated by a slash /

Date of Incident

Receipt Number

It really helps us track everything if you can provide a receipt number

Tell us the full story, before during and after

What does the solution look like

Good to know

Tap a question to open it.

Does a complaint affect my consumer rights?

No. Your rights under the Australian Consumer Law are not affected by making a complaint with us.

Can I call or email instead?

Just want it fixed informally?

Call us on 07 5455 5466 or visit 9 Commerce Court, Noosaville.