Home / Book a repair
Tell Us What's Broken,
We'll Take It From There.
Fill in the form and we'll come back to you about availability and cost. Prefer to talk? Call us, or just walk in.
Free check-up with every repair
Walk-ins welcome
Repair request
Describe The Problem
Tell us the device, brand and model, what's wrong, how urgent it is, and any drops or liquid.
By sending this form you agree that My IT Shop may contact you about your repair enquiry and use these details to prepare your job card.
What happens next
Three Simple Steps
1
We get back to you
We reply with availability and cost.
2
Free check-up
Bring it in and we confirm the fault and quote.
3
You approve, we repair
Nothing starts until you say yes.
Visit us
9 Commerce Court, Noosaville QLD 4566
Opening hours
Mon to Fri 8:00 to 5:00
Sat 9:00 to 3:00, Sun closed
Phone
07 5455 5466Before you drop off
No Booking? No Problem
Bring your device to the store during opening hours and we'll look at it.
- Tell us the model, the fault, and anything that happened first, like a drop or a spill.
- Computers and consoles: bring the charger or power cable. For a console, add one controller, and the dock or HDMI cable if you suspect it.
- Liquid damage, visible port damage or a dead console: call us first.
Good to know
Before You Come In
Tap a question to open it. Prefer to talk it through? Call the store on 07 5455 5466.
Do I need to book first?
No. Bring your device to the store during opening hours and we'll look at it.
Is the check-up free?
Yes. Every repair starts with a free check-up, and nothing starts until you say yes.
I'm worried about losing my files or photos
Say so when you book. If they're very important, stop using the device as much as you can and call us before saving anything new.
Prefer To Talk It Through?
Call the store on 07 5455 5466 and we'll guide you to the best next step.