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Resolution
Centre
Not happy with a repair or a purchase? Tell us. We want to make it right.
Before you send it
Help Us Fix It Faster
The more we know up front, the less back and forth. Please include:
- Your receipt or job number
- What happened
- What you'd like us to do about it
Good to know
Before You Hit Send
Tap a question to open it.
How quickly will you reply?
As soon as possible during business hours: Mon to Fri 8:00 to 5:00, Sat 9:00 to 3:00.
Can I talk it through instead?
Yes. Call 07 5455 5466 or email noosa@myitshop.com.au.
Can I lodge a formal complaint?
Yes. Use the complaints page.
Want To Make A Formal Complaint?
If you'd rather lodge a formal complaint, you can do that here.